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The Road to Volunteering: Exploring the role of Jobcentre Plus and Information, Advice and Guidance advisers in promoting and signposting volunteering to young people aged 16-25
In partnership with CFE
Abigail Diamond, Hayley Lamb, Elizabeth Davies and Sophie Spong
A new report from v and employment and skills research specialists CFE exploring the role of Jobcentre Plus (JCP) and Information, Advice and Guidance (IAG) advisers in promoting and signposting volunteering to young people aged 16-25. Based on a survey of 105 JCP advisers and 132 IAG advisers, a literature review, in-depth stakeholder interviews and ‘hotspot’ research with IAG advisers and service users, the report identifies widespread recognition of the benefits of volunteering for young people as part of a personalised support service. Advisers strongly agree that volunteering can positively impact on young people’s skills and employability.
However, it also finds that advisers often have to ‘sell’ the benefits of volunteering to clients, and that many advisers themselves have a varied understanding of the rules and regulations in the DWP guidelines, suggesting that there are still improvements that could be made to understanding and communication.
Click here to download this document